Monday, July 12, 2010

Stuck in Pacifica CA

We could not have been more excited to get on the road yesterday. We started securing everything in the RV and sliding in the retractable sides. But one side wouldn't move. We literally placed 25+ phone calls to All Star RV "emergency assistance," home office staff and the owner himself. However, being that it was a Sunday making contact with people was proving to be problematic. We kept being told that people were out of cell phone range and/or that a mechanic was on the way. Finally, voicemail boxes were full and we had sat another full day in the same RV park. So we spent another night in Pacifica CA.

This morning a mechanic showed up bright and early. After some tinkering he found what we thought was going to be the problem. A pair of tin snips wedged into a place they shouldn't ever be and preventing the slide out from moving. Alas, removing the misplaced tool did not fix the problem.

Here's the tin snips:















After a couple hours, the original mechanic has been pulled off the job and we are told that another mechanic is en route who can "certainly figure out the problem." So why wasn't he the first person called to assist us yesterday? Great question. Should he not be able to diagnose the problem, a replacement RV should (might?) be showing up at some point this afternoon once it arrives from Las Vegas and gets cleaned.

The bummer of this whole thing is that it puts us behind schedule. We intentionally planned our trip to drive 150-200 miles a day which would allow us time to explore the area where we stopped. Because of the delays we are now going to have to make up for lost time and drive many more hours. Hopefully we can still see the Redwoods and I certainly don't want to miss out on dune buggies in Florence. Obviously the bigger issue would be making sure we arrive at Shane and Thereasa's wedding on Thursday.

Thus far everyone is remaining upbeat, positive and optimistic. But the constant set-backs and lack of customer service is mentally draining.

Hopefully the next post is from 350 miles north of Pacifica CA! Stay tuned.

1 comment:

  1. Hopefully Pacifica isn't it's typical summer gray. Don't underestimate the power of driving at night to make it to your next location. Fingers crossed!

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